AgilOne and ITG logos

Customer Data Platform Summit
London, UK

March 27, 2019
ITG London Offices
6th Floor, 10 Bloomsbury Way
London WC1A 2SL


Brina Nash, Global Head of Customer Intelligence & CRM
MCM Worldwide

Bora Cetiner

Bora Cetiner 

CRM & Retail Analysis Manager Arcelik

Hayley Clifford

Hayley Clifford
Senior CRM & Loyalty Manager

david elliot

David Elliot
Senior CRM Manager

Mark Brennan

Mark Brennan
ITG Creator

Omer Headshot_color

Omer Artun


11:30-11:35 -- Summit begins. Welcome remarks from Omer Artun, CEO of AgilOne and Mark Brennan, CEO of ITG
11:35-12:15 -- How a CDP Boosts Profitability & Improves Customer Experience (Brina Nash, Global Head of Customer Intelligence, MCM)
12:15-13:15 -- Customer Panel Presentation: Wickes case study (Hayley Clifford, Sr. CRM & Loyalty Manager, Wickes & David Elliott Sr. CRM Manager, Wickes)
13:15-13:45 -- Networking & snack break
13:45-14:30 -- Topic-Driven Peer Roundtables Session 1
14:30-15:15 -- Topic-Driven Peer Roundtables Session 2
15:15-16:00 --- How to Leverage a CDP for Customer Service Teams (Hayley Clifford, Sr. CRM & Loyalty Manager, Wickes; Bora Cetiner, CRM and Retail Analysis Manager, Arcelik)
16:00-17:00 -- Drinks, appetizers, and networking

Attendees will be able to participate in two roundtables, chosen from the following topics:

  • Customer data privacy
  • Leveraging first party data for advertising
  • Strategies for retailers with stores
  • Omnichannel attribution

If you want a preview of what the Summit will be like, check out this 1-minute recap video from previous summits!

AgilOne CDP Summits - What to expect (2)

Register to Attend